Shipping Policy

Welcome to Nawabi Online. We are committed to delivering your orders safely, efficiently, and on time. Please read our shipping policy carefully to understand our shipping process and timelines.

Order Processing

  • All orders are processed after successful payment confirmation
  • Orders are generally processed within 1–3 working days
  • Orders placed on weekends or public holidays will be processed on the next working day
  • During festive seasons, sales, or promotional events, dispatch timelines may be slightly extended due to higher order volumes

Shipping Timeline

Domestic Shipping (Within India)

  • Standard delivery usually takes 4–8 working days depending on the delivery location
  • Metro cities may receive orders faster compared to remote areas
  • Delivery timelines are approximate and may vary due to courier partner operations or unforeseen circumstances

International Shipping

  • International delivery timelines may vary based on destination country, customs clearance, and courier availability
  • Customers are responsible for any customs duties, taxes, or import charges applicable in their country

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout
  • Additional charges may apply for:
    • Express delivery
    • Cash on Delivery (COD)
    • International shipments

Please note that shipping charges are non-refundable once the order has been dispatched.

Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp (where applicable). Customers can use the tracking information to monitor shipment status.

Delivery Guidelines

  • Please ensure that the shipping address and contact details provided at checkout are accurate and complete
  • Nawabi will not be responsible for delays or failed deliveries caused by incorrect customer information
  • If the customer is unavailable at the time of delivery, re-delivery attempts will be subject to the courier partner’s policies

Delayed or Undelivered Orders

While we work with reliable courier partners, delivery delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Transport disruptions
  • Operational delays by courier companies

Nawabi shall not be held liable for delays caused by circumstances beyond our control. However, our support team will assist customers in resolving shipment-related concerns.

Damaged Package During Delivery

If the package appears damaged, tampered with, or opened at the time of delivery:

  • Customers are advised to refuse acceptance of the package
  • Please contact our support team immediately with relevant images or videos

For missing or incorrect products, an unboxing video may be required for verification purposes.

Contact Us

For any shipping-related queries or assistance, feel free to contact us:

Email: support@nawabionline.com
Phone: +91 9005011002

Registered Address:
Villa no 7, Prime Villas,
SIDDHIVINAYAK SANKALP,
Wadachi Wadi Rd, Shree Siddhivinayak Meera,
Undri, Pune, Maharashtra – 411060